Day: July 25, 2024

Is Your CX Protocol Ready for 2025?

A professional man wearing a headset and working on a laptop, smiling while interacting with a customer. The scene is set in a modern office with large windows, suggesting a focus on customer experience (CX) and remote communication technology.

When asked what life will be like in 2025 after the emergence of the worldwide pandemic and other catastrophes in 2020, around 915 inventors, developers, business and policy leaders, researchers, and campaigners responded. Their broad and virtually universal opinion is that people’s relationships with technology will strengthen as bigger portions of the population depend more […]